Laura's Christmas Shipping Schedule FAQ
When will you ship my order?
We ship orders during normal business hours, Monday to Friday. Even we do work late in the evening, our couriers schedules determine when the order leaves our warehouse.
If you place your order before noon on a business day, your order will usually ship same day.
If you place your order during weekends, bank holidays or after noon, your order will usually ship next business day.
These time limits exist because we need to make orders can leave also our couriers hub the same day they are shipped from us.
In December our warehouse is closed, in addition to weekends, also Tuesday 6th of December (our national day) and Monday 26th of December.
When will my order arrive?
If your order is shipped with DHL Express Worldwide service, your order will arrive usually the next day it was shipped. Schedule is tight and sometimes, but very rarely, the plane can be delayd at Germany in DHL's hub, causing a one day delay. Main cause is weather, so the risk is higher in winter.
If your order is shipped DHL Express Economy Select service, your order will usually arrive in 2 to 6 business days from shipping.
DHL shipping services delivery times are not usually affected by Christmas season.
If your order is shipped with the GLS service, your order will usually arrive in 5 to 6 business days from shipping. The order is delivered by GLS and partner companies. As the order can also routed through some postal service sorting hubs, the Christmas season can mean some delays in delivery times.
Can the courier leave the order outside my house if I'm not at home?
With DHL services we require an recipients signature due to insurance reasons. You can leave a note at your door, and the DHL driver will decide. They shouldn't leave the shipment without a signature, but sometimes they do.
With GLS, if the recipientis not at home, they will take the shipment to nearest service hub and leave a note about it.
We are not able to add any notes about delivery to the shipping labels.
When is the last day to order for my orders to arrive for Christmas?
If you use DHL Express Worldwide, we recommend that you place your orders latest 22nd of December before noon.
If you use DHL Express Economy Select, we recommend that you place your orders latest Friday 16th of December before noon.
If you use GLS, we recommend you place your orders latest Wednesday 14th of December before noon.
Please note, we can't guarantee that shipments are delivered at certain day, but we do try our best.